Returns & Exchanges

At PIEZO, we stand by the precision of our electronics and offer a hassle-free 30-day return window for all original equipment. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the electronic components in their original manufacturer packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.

4

Drop Off and Track

Hand over your package to any authorized carrier location and keep your tracking receipt; once our technicians verify the unit's condition, your refund will be processed within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing